engaging the community
Involves being genuine, authentic, open and honest in dealings with others while remaining steadfastly professional in one’s behaviour, action, advocacy and decision-making. It involves being one's true self and acting with integrity. It includes treating all people in an equally transparent, fair and equitable manner as well as advocating diplomatically and assertively for what we know is right even when under stress or pressure.
Listening and understanding
Involves the ability to be fully present and engaged in eﬀective dialogue with others in a way that communicates a deep respect and empathy for their circumstances, background, culture and intentions. At its deepest it includes insightfully reading the unspoken thoughts or feelings of others and underlying assumptions, intentions or reasons for their behaviour.
Involves skillfully communicating and negotiating with others (directly or indirectly) in order to build support and develop ownership and shared acceptance for ideas, actions and decisions. It includes preparing thoroughly, understanding the audience and adjusting communication style and approach to appropriately engage with others and their perspectives. It may include working over an extended period of time to build long-term support for strategically important decisions and initiatives.
Networking and strategic relationships
Involves identifying, building and nurturing mutually beneﬁcial relationships with key individuals or groups within, across and beyond the education sector. It also includes relationships where service to others is the focus. It includes developing and honouring relationships and networks that are of tactical and strategic importance in the development and growth of Lutheran education.